PEACE OF MIND

Learn more about our 5 Year Warranty Maintenance Program.

WHAT IS A WARRANTY MAINTENANCE PROGRAM?

Fireplace manufacturers recommend annual service, and many warranties are contingent on yearly maintenance. Good news! Salter’s offers a 5 Year Warranty Maintenance Program to keep your fire product in its finest working condition, and save you money during the process.

By purchasing this program, you will receive a thorough cleaning and tune up to ensure your appliance continues to work and look its best! You will receive annual maintenance for the next 5 years, and service will be done during the off season to ensure your unit is working before it gets cold.

By servicing your fire product annually, we can avoid costly repairs and save you money. Along with your excellent choice of a fire product, this will likely be the best purchase you make.

HOW IS THIS DIFFERENT FROM THE MANUFACTURER’S WARRANTY?

Products and parts are typically only covered for a limited time under the manufacturer’s standard parts and labor warranty. In the case of a gas fireplace, stove, or insert, those parts will need to be installed. Most manufacturers typically only cover the labor to install the part for one year.

With Salter’s Warranty Maintenance Program, we will extend the labor portion of the warranty to 5 years. On top of that, we will also discount replacement parts by 10% during the lifetime of the program.

ACCIDENTS WILL HAPPEN & NATURE CAN BE UNFORGIVING!

Often the things homeowners don’t see is the cause of poor performance. Spiders, insects, mice, water, ice, seasonal storms, and even human error can all effect your fire product.

Salter’s Warranty Maintenance Program covers unforeseen problems, saving you potentially costly repairs and giving you peace of mind all year long.

SOUND GOOD? HERE’S HOW IT WORKS.

We call you to schedule your annual maintenance service. The service MUST be completed between April and August to receive the following benefits for 5 years!

  • 10% Off All Parts After the Manufacturer's Warranty
  • Save at Least $100 per Service Call
  • No Charge for In-Season Repairs (Sept - March)
  • No Service Price Increases for 5 Years

WHAT WE DO

Your product will undergo a complete examination to ensure the mechanical and electrical functions are sound. We will also perform a thorough cleaning to guarantee your fire product works and looks its best!

YOUR INVESTMENT

general CONDITIONS

Your only requirement with this contract is a yearly full inspection and cleaning between April & August at the reduced rate of $129 ($199 for specialty products). The contract is breached if product is vandalized or used outside of manufacturer’s parameters.

certificate of authenticity

All hearth appliances purchased through Salter's Fireplace & Outdoor Living are tested and listed through recognized agencies such as Underwriters Laboratory. With the peace of mind from the product's warranty also comes the assurance that if Salter's installed your new hearth product, it is installed with all safety standards and codes met or exceeded.

Professional maintenance of your hearth product is important for longevity and safety. That is why Salter's Fireplace & Outdoor Living offers this Warranty
Maintenance Program to ensure the maintenance is consistent, as well as provide peace of mind that your product is safe and enjoyable for years to come.

Customer safety and satisfaction is our priority.