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I had a problem with the reconfiguration of my logs. I had to taken them out and didn't realize that it is very important to get them back exactly how they belong. I called a few different places I found on line. They told me since my unit was old (no manuals available on line), that I would be best replacing it. I called Salter's and Chris took the time to work with me over the phone. I sent him pictures of all angles of my logs and he did it!! He worked with me for what may have been close to an hour with the back and forth phone calls. You don't find that too often. When I am ready to buy I will definitely go to Salter's!!
- Anonymous L
We are the proud owners of three Salters Fireplaces (20+ yrs old), each unique and lovely. We’re so glad to hear that, following this calamity (which we too did not know about), you all are “back up” and ready to go. We will be in touch!
- Anonymous S
Congratulations on your new building!
- Rosie D
Warm Wishes in Collegeville
Great place to do business with! Personal touch, caring and knowledgeable about product and installations. Was very saddened to learn of the fire, but knew Jay would be back at it soon with a rebuild! Service after the sale is stellar as well. Best Wishes for continued success! Kathleen
- Kathleen G
Warm Wishes in West Chester
So sorry to hear about the fire, but glad to see the Eagleville store is back up and running. I'm very happy with my gas fireplace that was installed last Fall.
- Cindy R
Warm Wishes in Lansdale
Best of luck at your new location. You have served us well for many years for both patio furniture, great fireplace and your service is outstanding... thanks … wes and toni
- Don H
Warm Wishes in KING OF PRUSSIA
Great Products and Staff. Wishing you all the best!
- Joanne R
Warm Wishes in Collegeville
Congratulations on your new showroom!
- Hatfield Chamber of Commerce
Warm Wishes in Hatfield
I will certainly stop in and see you folks at your new store . You folks at Salters have always welcomed me with open arms and always had great products . Best wishes in your new building . See you soon ! Scott D. Markley
- Scott M
Commerical Reviews in Norristown
After deciding on a gas fireplace and spending time speaking with other vendors, we met Jordan at Salters and heard all of their information, it was clear where our purchase would be made. My husband has passed away now but I am so very happy that I can feel comfortable Salter's personnel have my back on every need for our fireplace needs. Any question you field to them at anytime is answered immediately with respect and consideration that you are totally happy with your purchases.
- Pamela H