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We bought our gas fireplace several years ago from Salter's. Chip Shoemaker did a terrific job getting it back running effectively with the annual maintenance update. He was very knowledgeable and thorough... Chip recommended that we update our propane tank which was leaking. We were put in touch with John Knoll at Salter's Propane who also did a terrific job. Very pleased with the whole team and their professionalism... High recommend if you are looking or have a service need.
- John P
Service Reviews in NORRISTOWN
Several neighbors recommended Salter’s to service my double sided gas fireplace. Chip got it back up running and it’s unbelievable the difference in appearance. Looks almost brand new. He was very friendly and knowledgeable. Very pleased and will be using Salter’s for my annual maintenance from here on out.
- Marianne D
Service Reviews in Collegeville
- Anthony P
Service Reviews in Pottstown
We had Chip as our service tech and couldn't be happier with our experience. He had such a great sense of humor and was extremely knowledgeable and informative. Top notch service!
- John B
Service Reviews in Collegeville
Chip has always given us quality service. He has diagnosed issues and fixed them appropriately. Chip mainly comes for a yearly cleaning and check.
- Jordan D
Service Reviews in Malvern
We were delighted to have Salter's install a beautiful new natural gas insert into our completely unsafe wood burning fireplace (even the damper arm was rusted off in the open position!). The technicians arrived on time, worked diligently, kept the area clean, had to remove deck boards to run the gas line but got the newly powerwashed/stained boards back in place as if they had never been pried up. We had a little glitch after they left, an over sensitive remote control sensor turned off the flame; Salter's sent out a tech with the right fix within a day. The whole team, technicians, estimator, and wonderful sales Repr, Kristen. could not have been nicer or more accommodating. Even though their business is in the next county, I'm very happy that the chimney repair company recommended Salter's to do this project for us. Is winter here yet? Thank you!
- Judy P
Installation Reviews in Uwchlan
I recently moved into my 18 year old town house. The gas fireplace glass was so cloudy I couldn’t see what else was hiding behind my cloudy glass. Called Salter’s and made an appointment to have it serviced. Kevin, the tech, was so nice and informative. He took the unit apart, checked everything and. cleaned the glass. He said the fireplace had never been serviced. He was able take care of it without any extra service call. The fireplace looks like new. The entire experience with Salter’s was great!! I would highly recommend them.
- Barbara R
Service Reviews in Lansdale
Love the team at Salters! Top notch!!!
- Matt W
Warm Wishes in Collegeville
Chip was our service technician. He serviced all 5 fireplaces in our home. He did an excellent job, was very professional and the quality of his service far exceeded our expectations. He also explained to us how we could maintain our systems in good working order between service calls. I was uncertain if we needed regular servicing of our fireplaces, but after working with Chip, learning what we did from him, and seeing the increase in performance of all of our fireplaces that was achieved, we will be servicing our fireplaces on a yearly basis and asking specifically for Chip to do the work. Thank you Salters and thank you Chip
- Larry S
Service Reviews in Berwyn
What an experience! From the sales floor to installation I received 5 star service. Through a gamut of issues Salter's got the job done. They did a great job of continuing to communicate with me through corona shut downs and working with me on scheduling (sometime frantically). Kristen (sales) was awesome as were the entire team of installers. Fire place looks great. Thank you!
- Tim A
Sales Reviews in Perkiomenville