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I highly recommend and am appreciative of Chip and the work he did here today. He is such a professional - knowledgeable, capable, meticulous, patient and pleasant. He was also kind enough to service my outdoor fireplace even though I’d not scheduled it for this service call - much appreciated. It’s my pleasure to recommend him......
- Jaci H
Service Reviews in Downingtown
Salters service department is unprofessional at best. When in need of service, don’t expect to get a response. Absolutely don’t, engage with the manufacturer of your stove, because Salters will leave you hanging. We voiced our concerns about our stove issues, to the manufacturer, yet some how it became a service issues from Salters. Conveniently, Salters then proceeded to NOT call back for days. Salters then told us “we are parting ways with you”. So, I am now stuck with a unit that does not work and I can’t get fixed. I do not feel that voicing a concern about the durability of my unit facilitates the outright refusal service their product.
- Dale M
Service Reviews in Souderton
Chip was out to service to service our gas fireplace. He was very knowledgeable and took the time to answer all of our questions. He provided a lot of helpful information on replacing our old unit with a new more efficient one. It was a pleasure receiving such great service. We will be sure to utilize Salters in the future
Service Reviews in E. NORRITON, PA
Chip came to our house today to service our fireplace. He was considerate and knowledgeable. He took time to explain everything and was great with answering our questions, even the kids’.
Service Reviews in Harleysville
After a long wait for a service appointment, Kevin from Salter's arrived to hopefully fix our fireplace. From the moment he walked through our door until the time he left, I was impressed by his patience to answer my questions, his knowledge and his ability to troubleshoot the problem. Kevin was able to fix the problem and I was elated to have my fireplace working again. Thank you Kevin and Salter's for your professionalism and customer service. I highly recommend your service.
- Donna A
Service Reviews in DOWNINGTOWN
I had an amazing experience with Salters. Chip came out to fix my gas fireplace that would not ignite. . Chip is GREAT! He diagnosed and fixed the problem within a hour. Previously a different company attempted and failed. He clearly takes a lot of pride in his work and is extremely knowledgeable.
Service Reviews in Conshohocken
I recently had Salter's install a propane fireplace insert. I wish I could select different reviews of service because they all exceed any expectation you may have. From the start working with Lisa to everyone that came to the house to measure, to Salter's propane and even Mike the installer. Everyone was warm, helpful meticulous and very respectful. Customer service at Salter's sets the bar very high. I can't say enough of how wonderful everyone is to work with. Even other sales people who I did not work with specifically were so friendly and genuine. The entire experience from start to finish was exceptional!!! Thank you.
Sales Reviews in Newtown Square
WM came out to service and do a much needed cleaning on our gas fireplace. He did an amazing job on the fireplace. Well definitely use Salter’s again for our fireplace service. Thanks! Denise Hackman
- Denise H
Service Reviews in Schwenksville
Chip serviced our 17 year old gas fireplace and got it functioning and looking as good as new. He was on time, did a thorough cleaning and maintenance job, and gave useful tips for efficient operation, all at very reasonable cost. We will definitely go back to Salter's for annual maintenance.
- Bill S
Service Reviews in Collegeville
Chip serviced our gas fireplace and did a great job and was punctual, clean and offered valuable tips and great conversation. Great job Chip and thank you Salter's.
Service Reviews in East Norriton